What’s The Outcome HR&DEI Integrated? Change.
What’s The Outcome HR&DEI Integrated? Change.
What’s The Outcome HR&DEI Integrated? Change.
What’s beyond
HR&DEI Integrated? Change.
Evolving HR. Solidifying Diversity, Equity & Inclusion. Creating measurable change in
America's workplaces.
Evolving HR. Solidifying Diversity, Equity & Inclusion. Creating measurable change in America's workplaces.
People & Culture Recruitment Services
People & Culture Recruitment Services
People & Culture Recruitment Services
People & Culture Recruitment Services
We keep our finger on the pulse of the best and brightest People & Culture talent in the world.
We keep our finger on the pulse of the best and brightest People & Culture talent in the world.
We keep our finger on
the pulse of the best and brightest People & Culture talent in the world.
We keep our finger on the pulse of the best and brightest People & Culture talent in the world.
CURRENT OPPORTUNITIES
CURRENT OPPORTUNITIES
CURRENT OPPORTUNITIES
CURRENT OPPORTUNITIES
Diversity is Our Standard
Diversity is Our Standard
Diversity is Our Standard
Diversity is Our Standard
Workplace Change embeds diversity, equity, and inclusion within every HR service
Workplace Change embeds diversity, equity, and inclusion within every HR service
Workplace Change embeds diversity, equity, and inclusion within every HR service
Workplace Change embeds diversity, equity, and inclusion within every HR service
Our interdisciplinary expertise in Human Resources (HR) enables us to create custom HR solutions and strategies that supply our clients and partners with the best work environments & HR practices.
Our interdisciplinary expertise in Human Resources (HR) enables us to create custom HR solutions and strategies that supply our clients and partners with the best work environments & HR practices.
Our interdisciplinary expertise in Human Resources (HR) enables us to create custom HR solutions and strategies that supply our clients and partners with the best work environments & HR practices.
Our interdisciplinary expertise in Human Resources (HR) enables us to create custom HR solutions and strategies that supply our clients and partners with the best work environments & HR practices.
Discover Restorative Work
Discover Restorative Work
Discover Restorative Work
The inability of individuals and teams to work through challenging dynamics has many impacts that reverberate throughout your organization: harm to individuals continues, tensions rise and ripple across teams, team progress is hindered, and your culture suffers. This process fosters unearthing of the needs of all involved by exploring impacts and interests of those who were initially impacted, those who caused harm, and their surrounding workgroups.
The inability of individuals and teams to work through challenging dynamics has many impacts that reverberate throughout your organization: harm to individuals continues, tensions rise and ripple across teams, team progress is hindered, and your culture suffers. This process fosters unearthing of the needs of all involved by exploring impacts and interests of those who were initially impacted, those who caused harm, and their surrounding workgroups.
Openness
Openness
Openness
This process requires empathy and understanding, which centers on those involved feeling like they can be open about their experiences, perspectives, ideas, and needs. Openness can occur when people have the opportunity to feel heard.
This process requires empathy and understanding, which centers on those involved feeling like they can be open about their experiences, perspectives, ideas, and needs. Openness can occur when people have the opportunity to
feel heard.
Participation
Participation
Participation
The effectiveness of this
process centers on participation of those
impacted. Restorative processes are designed as conversations to promote sharing, active
listening, co-creating
solutions, deepening understanding, and agreeing on actions.
The effectiveness of this
process centers on participation of those
impacted. Restorative processes are designed as conversations to promote sharing, active listening, co-creating
solutions, deepening understanding, and agreeing on actions.
The effectiveness of this process centers on participation of those impacted. Restorative processes are designed as conversations to promote sharing, active listening, co-creating solutions, deepening understanding, and agreeing on actions.
The effectiveness of this process centers on participation of those impacted. Restorative processes are designed as conversations to promote sharing, active
listening, co-creating solutions, deepening understanding, and agreeing on actions.
Equity
Equity
Equity
Exploring the needs of all involved and impacted requires an understanding that every individual and
group has differing needs and interests in the process. The needs of those most impacted is prioritized.
Exploring the needs of all involved and impacted requires an understanding that every individual and group has differing needs and interests in the process. The needs of those most impacted is prioritized.
Exploring the needs of all involved and impacted requires an understanding that every individual and group has differing needs and interests in the process. The needs of those most impacted is prioritized.
Exploring the needs of all involved and impacted requires an understanding that every individual and group has differing needs and interests in the process. The needs of those most impacted is prioritized.
Accountability
Accountability
Creating ownership,
defining expectations, setting agreements,
identifying actions, and clarifying roles for ongoing movement after the restorative process.
Accountability takes many forms, and can include apologies and other commitments.
Creating ownership, defining expectations, setting agreements,
identifying actions, and clarifying roles for ongoing movement after the restorative process. Accountability takes many forms, and can include apologies and other commitments.
Creating ownership, defining expectations, setting agreements, identifying actions, and clarifying roles for ongoing movement after the restorative process. Accountability takes many forms, and can include apologies and other commitments.
Accountability
Creating ownership, defining expectations, setting agreements, identifying actions, and clarifying roles for ongoing movement after the restorative process. Accountability takes many forms, and can include apologies and other commitments.
Word on the Street
Word on the Street
Word on the Street
Word on the Street
WPC Brand Entertainment
WPC Brand Entertainment
WPC Brand Entertainment
WPC Brand Entertainment
As a leading Human Resource firm, we pride ourselves in our ability to be Transparent, Inclusive, Diverse & Equitable (T.I.D.E) with our clients, communities & partners. We look forward to building and sharing with you so stay tuned in and reach out if we can help your workforce.
As a leading Human Resource firm, we pride ourselves in our ability to be Transparent, Inclusive, Diverse & Equitable (T.I.D.E) with our clients, communities & partners. We look forward to building and sharing with you so stay tuned in and reach out if we can help your workforce.
As a leading Human Resource firm, we pride ourselves in our ability to be Transparent, Inclusive, Diverse & Equitable (T.I.D.E) with our clients, communities & partners. We look forward to building and sharing with you so stay tuned in and reach out if we can help your workforce.
As a leading Human Resource firm, we pride ourselves in our ability to be Transparent, Inclusive, Diverse & Equitable (T.I.D.E) with our clients, communities & partners. We look forward to building and sharing with you so stay tuned in and reach out if we can help your workforce.
WORD ON THE STREET
WORD ON THE STREET
WORD ON THE STREET
WORD ON THE STREET
Change Activated.
Change Activated.
Change Activated.
Change Activated.
We Solve Real Human
Resources Problems.
We Solve Real Human Resources Problems.
We Solve Real Human Resources Problems.
We Solve Real Human Resources Problems.
LEARN OUR SERVICES
LEARN OUR SERVICES
LEARN OUR SERVICES
LEARN OUR SERVICES
Kaci Korinek
VP of People and Culture speaking about our Change services.
A Message
from Serilda
A Message
from Serilda
A Message
from Serilda
A Message
from Serilda
"Every employee should feel safe, valued, and included in the workplace. Our team is committed to helping companies realize this goal by delivering premium services that positively impact your workforce and bottom line."
"Every employee should feel safe, valued, and included in the workplace. Our team is committed to helping companies realize this goal by delivering premium services that positively impact your workforce and bottom line."
"Every employee should feel safe, valued, and included in the workplace. Our team is committed to helping companies realize this goal by delivering premium services that positively impact your workforce and bottom line."
"Every employee should feel safe, valued, and included in the workplace. Our team is committed to helping companies realize this goal by delivering premium services that positively impact your workforce and bottom line."
What our Clients have to say
What our Clients have to say
What our Clients have to say
What our Clients have to say
“Ms. Summers-McGee and the Workplace Change team provided support to our organization during a period of operational transition and culture transformation. They dove deep to understand the nuances of OHSU, and Ms. Summers-McGee provided partnership and guidance as an extension of the executive leadership team. The work they accomplished established a good foundation from which OHSU could continue to grow and evolve to create a more welcoming and inclusive environment.”
Danny Jacobs, M.D. M.P.H.,
FACS, OHSU President - OHSU
“Working with Workplace Change is different than partnering with any other HR firm. The team provides a level of support that feels personal and they ask questions that get to the heart of the need. Any firm can find qualified talent, but the team at WPC spends time with candidates and clients in a way that is meaningful and produces great results. We engaged the WPC in several searches for key leaders and they delivered us slates of great candidates who didn’t just hit the mark on paper, but many of them embodied the values and talent we were looking for. Anytime we meet with WPC team members, they are prepared with thoughtful questions, creative ideas and a spirit of collaboration. It may sound like a commercial for Workplace Change, but they are literally my first phone call when I have HR talent needs.”
Lisa Goren
Senior Vice President | Chief People & Culture Officer
Legacy Health
“Serilda and her team have helped us on several projects to advance DEIB at the Portland Timbers and Thorns. They lead us through the development of our equity statement, provided a tool to utilize an equity lens in our decision making, and provided an all staff training on Implicit Bias & Allyship. Now, Serilda is helping build a business resource group to ensure the stadium is a welcoming and inclusive environment. WPC has been instrumental in helping implement a DEIB program that works for our club and staff, and they challenged us to be better every step of the way. We cannot say enough positive things about partnering with Workplace Change.”
Sarah Keane
CFO Portland Timbers & Thorns
Peregrine Sports
“The expertise of the Workplace Change team was extremely helpful in our deliberations as we imagined a new organizational design. Our design needed to be in service to our newly adopted 10-year strategic vision, so it was imperative that we agree to design criteria and guidelines, as well as catalogue and align core functions of the agency. The expertise of the team aided us in navigating these phases efficiently and thoroughly and I am confident that we have built an organizational design that will see us achieve our vision.”
Todd Davidson
Travel Oregon
“Workplace Change supported the Port of Seattle in an essential component of our work in 2021, which was an assessment of BIPOC women experiences in our organization. The Port of Seattle is committed to working both regionally and nationally to achieve equity and justice for all. The Port recognizes our essential role in building a socially just institution by dismantling the structural barriers that have prevented the full participation of our most marginalized communities. Since 2017, the Port has stepped up efforts to integrate equity into its work including by creating a standalone Office of Equity, Diversity, and Inclusion in 2019. In 2021 Workplace Change supported the advancement of our mission by conducting an assessment with women of color by conducting individual interviews, focus groups and a survey. Workplace Change brought a racial equity analysis that helped our project greatly.They earned the trust from BIPOC women in our organization who as a result opened up and shared their experiences with them. Workplace Change offered several sessions in the organization to our leadership and our employees about the results of the survey and their recommendations for the path forward. We are grateful for our work with the firm and the results and the findings and have developed a dashboard to track progress towards these recommendations.”
Bookda Gheisar
Port of Seattle
“Serilda Summers-McGee provided training for our supervisors on inclusive excellence in recruiting, Her session was excellent and well received. I highly recommend her and plan on retaining her services again.”
Mariann Hyland
VP of People & Culture – Oregon Community Foundation
“Working with Serilda was great. She took the time to learn about our group, understand our program theme, and tailor her message to our needs. Our attendees were focused on her every word.”
Michael Klein
Retired Association Director
Oregon Recreation & Park Association
“Serilda joined my team at Nike to introduce unconscious bias to my team and help us think critically and work with one another to understand not only the historical constructs we operate within but also the role each of us play within them. We worked on the HOW we can being to break through them and move forward. We dug deep into our personal journeys and shared a lot of very challenging information with one another. Over multiple workshops my team began to break down barriers, see past their own bias and identify it in the world amound each of us. Overall a HUGE win for team building and developing better all-around humans!”
Kati Reardon
Co-Founder – The Nightwood Society
“Serilda Summers-McGee provided training for our supervisors on inclusive excellence in recruiting, Her session was excellent and well received. I highly recommend her and plan on retaining her services again.”
Georgia Lee Hussey
CEO – Modernist Financial
“Serilda and Workplace Change has had a huge, tangible impact on me and my organization. They educated me as a leader, along with our leadership team, on the true meaning, depths and complexities of diversity, equity, and inclusion within workgroups and organizations. I don’t know anyone on the planet with more hands-on experience at the highest levels and most critical, relevant roles than Serilda Summers-McGee. She’s a brilliant leader with a unique ability to be direct and say what needs to be said, without any fluff or pretense.”
Ryan Wines
CEO – Marmoset
“Workplace Change has been a strategic partner in guiding our organization on how to operationalize our commitments to Diversity, Equity, and Inclusions. Serilda’s insights and ability to effectively engage employees at all organizational levels have been an indispensable resource. She thoughtfully challenged us to articulate a North Star to direct and align our efforts – and help us move beyond reacting to missed opportunities. Serilda is adept both as a strategist and facilitator for action.”
Suzanne King
VP, People Operations – 3DEGREES
“My organization consistently relies on the staff at Workplace Change for clear and dependable HR advice. Their expertise allows them to help our fast-paced organization address problems quickly, providing us with a path forward for every problem we throw at them and the support we need to get to a solution. I feel more comfortable as a leader knowing I can turn to them for essential input and advice.”
Kristen Miller
Alaska Wilderness League
“We were introduced to Serilda and the Workplace Change team by our attorney as we attempted to navigate a difficult, emotionally charged fracture in a key relationship on our leadership team. We were desperately looking for someone who could wade in on a deeply polarizing conversation and help us come to a middle ground. During our time together, Serilda worked tirelessly with both parties and while we were not able to come to the resolution we had hoped for, she facilitated the ability to move forward with psychological safety and respect. Serilda’s wit, candor, and confidence quickly built trust with all parties involved and it was a solid learning experience for the Firm and our leaders resulting in policy change and enhanced training.”
Rachel Fazio
VICE PRESIDENT OF PEOPLE, SPHR
Ankrom Moisan
Q: What made your time with us unique?
A: The Equity & Inclusion Director position was a critical hire, both for our organization and community. It was important that we find someone whose approach was aligned with the vision and expectations of our Council, organization and community and help us to build a solid foundation on which to build upon to meet our diversity, equity and inclusion goals. We knew that we did not have the expertise or capacity to do this alone. Workplace Change’s approach, expertise and experience was incredibly valuable not just for this recruitment, but in helping us apply an equity lens to our recruitment process.
Q: What did we accomplish together?
A: The City of Bend now has an incredible Equity & Inclusion Director.
Q: What about our partnership had a lasting impact on you, your team, or your company?
A: We think differently about how we approach recruitments, from the language we use in our job announcements (focusing on a diverse set of experiences instead of education + work experience), to having bias briefings before interviews, and how we structure and conduct our interviews.
Q: How did our presence or approach impact your organization?
A: Absolutely! We are better because of the expertise and insights that Workplace Change brough to our recruitment process. Norberto and Dana were fantastic to work with!
Stephanie Betteridge
City of Bend
"Workplace Change helped us to assess our culture and determine areas for continued improvement and focus. In addition, they provided a learning and development series to give managers practical tools and advice on increasing diversity and inclusion in our company. Lastly, Serilda has provided some 1 x 1 coaching to assist in developing our strategy. Serilda is a dynamic and intelligent leader who brings both strategy and practical approaches. She makes difficult concepts accessible to all. Serilda has a very deep knowledge of DE&I and she is a thought leader in the field. She is a trusted consultant who lets us ask difficult questions and provides direct and straightforward answers, while creating a safe place to learn. The team at Workplace Change is clear and accountable. They are effective communicators and collaborators."
Cindi Polychronis, JD
Chief Administrative Officer; Senior Vice President
David Evans & Associates
“Workplace Change has provided us with invaluable expertise on setting equitable salaries. They have conducted market salary surveys for our positions, helped us set cost-of-living differentials by location, and provided advice about annual cost-of-living adjustments. Workplace Change has reviewed our annual salary-setting process and helped us ensure that we are compensating people fairly based on their performance. In addition to their expertise, the staff at Workplace Change have provided excellent and timely responses to our follow-up questions.”
Natalie K. Perrin
President/CEO,
Historical Research Associates, Inc.
“Working with Serilda and her team is a true partnership. We had a very difficult recruitment and as much as we tried on our own to fill, we could not. They found us the perfect candidate. I often get just the support I need, and didn't know I needed, even if all we are discussing is a recruitment strategy. They see us as more than a client. Forever grateful.”
Karen Riley
Director of People and Culture - JOIN
“Serilda and the Workplace Change team are leaders in their field. She and her team stepped in at a crucial time at OHSU and provided operational and strategic leadership. Her leadership and guidance were instrumental in launching our journey of cultural transformation. I wouldn’t hesitate to bring her in again or to recommend Workplace Change to other organizations.”
Connie Seeley
OHSU
“Serilda and her team helped us find focus and meaning in our approach to DEI at Evolve. Through thoughtful moderation with our leadership and studio teams, they made space for each voice to be heard without judgement, ultimately identifying and prioritizing the areas where we can make the biggest impact moving forward.”
Paul Backett
Co-Founder & Creative Director
Evolve Collaborative
“We’ve had the pleasure of partnering with Workplace Change for several years now across a variety of initiatives. They’ve supported us in the creation of our Equity, Diversity and Inclusion work, training initiatives and various consulting projects. Serilda and her team helped us build the foundation that many of our EDI initiatives are still based on today. The Workplace Change team helped us with customizing our EDI council in a way that worked for our team. While this foundational work was done years ago, it’s still work that we reference several times throughout the year as we explore new initiatives or set new goals for the team. I appreciate the candor and direct feedback that WPC provides as a partner. Being able to have honest and transparent conversations helps us identify ways we can improve and provide us with fresh ideas. Her team does a really fantastic job of sharing data, insights and trends while maintaining the confidentiality of their clients. I truly appreciate our partnership.”
Marissa Long
The Opus Group
“Partnering with Workplace Change was a complete game changer for our organization. There was nothing too big or too messy for them to handle - they jumped right in with us to sort out our most challenging HR and culture obstacles. They were empowering and uplifting to work with - they make HR fun! Together, we built a foundation of integrity, accountability, and wellbeing in our policies and among our people that remains rock solid years down the line. We cannot recommend Workplace Change enough - what they deliver, and how they deliver it, is unique and unmatched in the HR/DEI field.”
Janice Martellucci
Peace in Schools
“Workplace Change understands how important Diversity, Equity and Inclusion are to our mission. We feel that we have a trusted partner in this work. They have been very responsive when issues were urgent and they gave the tools that we needed to coach our teams.”
Kim McCarty
CAT
“Workplace Change helped us with a variety of projects. The main one that sticks out was their help with a comprehensive Equitable Wage Analysis and framework. Upon completion we had solid data to help navigate wage adjustments and conversations. This helped our leadership and mid-managers tremendously. It also built trust with the entire team, as they could see that we had worked with an expert source to determine fair and equitable wages.”
Augusto Carneiro
Founder & Chief Friendship Officer
Nossa Familia Coffee
“Workplace Change’s message hits home in the two critical parts of any workshop: content and presentation. I found their DEI content thought-provoking, values-based, hard-hitting and relevant. Their skillful presentation was energetic, entertaining and informative. Nobody falls asleep when Serilda and her team are presenting.”
Susan Blosser
Founder
Sokol Blosser Winery
“Workplace Change partnered with us to evaluate our workplace culture, make recommendations to improve, and monitor our progress. Serilda and her team were brilliant coaches who helped us to strengthen our workplace culture so that our agency can help meet the community’s most pressing needs. I recommend Workplace Change to others all the time.”
Tony Bernal
Transition Projects
“We’ve had the pleasure of partnering with Workplace Change for several years now across a variety of initiatives. They’ve supported us in the creation of our Equity, Diversity and Inclusion work, training initiatives and various consulting projects. Serilda and her team helped us build the foundation that many of our EDI initiatives are still based on today. The Workplace Change team helped us with customizing our EDI council in a way that worked for our team. While this foundational work was done years ago, it’s still work that we reference several times throughout the year as we explore new initiatives or set new goals for the team. I appreciate the candor and direct feedback that WPC provides as a partner. Being able to have honest and transparent conversations helps us identify ways we can improve and provide us with fresh ideas. Her team does a really fantastic job of sharing data, insights and trends while maintaining the confidentiality of their clients. I truly appreciate our partnership.”
Marissa Long
The Opus Group
“I felt incredibly lucky and grateful to have Serilda as my career coach considering I only met her in May. To me, she is like an angel who is watching out and guiding me to avoid potential career missteps/dangers ahead.”
Jen P.
Investment professional
Public Sector
“Ms. Summers-McGee and the Workplace Change team provided support to our organization during a period of operational transition and culture transformation. They dove deep to understand the nuances of OHSU, and Ms. Summers-McGee provided partnership and guidance as an extension of the executive leadership team. The work they accomplished established a good foundation from which OHSU could continue to grow and evolve to create a more welcoming and inclusive environment.”
Danny Jacobs, M.D. M.P.H.FACS,
President - OHSU
“Working with Workplace Change is different than partnering with any other HR firm. The team provides a level of support that feels personal and they ask questions that get to the heart of the need. Any firm can find qualified talent, but the team at WPC spends time with candidates and clients in a way that is meaningful and produces great results. We engaged the WPC in several searches for key leaders and they delivered us slates of great candidates who didn’t just hit the mark on paper, but many of them embodied the values and talent we were looking for. Anytime we meet with WPC team members, they are prepared with thoughtful questions, creative ideas and a spirit of collaboration. It may sound like a commercial for Workplace Change, but they are literally my first phone call when I have HR talent needs.”
Lisa Goren
Senior Vice President | Chief People & Culture Officer
Legacy Health
“Serilda and her team have helped us on several projects to advance DEIB at the Portland Timbers and Thorns. They lead us through the development of our equity statement, provided a tool to utilize an equity lens in our decision making, and provided an all staff training on Implicit Bias & Allyship. Now, Serilda is helping build a business resource group to ensure the stadium is a welcoming and inclusive environment. WPC has been instrumental in helping implement a DEIB program that works for our club and staff, and they challenged us to be better every step of the way. We cannot say enough positive things about partnering with Workplace Change.”
Sarah Keane
CFO Portland Timbers & Thorns
Peregrine Sports
“The expertise of the Workplace Change team was extremely helpful in our deliberations as we imagined a new organizational design. Our design needed to be in service to our newly adopted 10-year strategic vision, so it was imperative that we agree to design criteria and guidelines, as well as catalogue and align core functions of the agency. The expertise of the team aided us in navigating these phases efficiently and thoroughly and I am confident that we have built an organizational design that will see us achieve our vision.”
Todd Davidson
Chief Executive Officer - Travel Oregon
“Workplace Change supported the Port of Seattle in an essential component of our work in 2021, which was an assessment of BIPOC women experiences in our organization. The Port of Seattle is committed to working both regionally and nationally to achieve equity and justice for all. The Port recognizes our essential role in building a socially just institution by dismantling the structural barriers that have prevented the full participation of our most marginalized communities. Since 2017, the Port has stepped up efforts to integrate equity into its work including by creating a standalone Office of Equity, Diversity, and Inclusion in 2019.
In 2021 Workplace Change supported the advancement of our mission by conducting an assessment with women of color by conducting individual interviews, focus groups and a survey. Workplace Change brought a racial equity analysis that helped our project greatly. They earned the trust from BIPOC women in our organization who as a result opened up and shared their experiences with them. Workplace Change offered several sessions in the organization to our leadership and our employees about the results of the survey and their recommendations for the path forward. We are grateful for our work with the firm and the results and the findings and have developed a dashboard to track progress towards these recommendations.”
Bookda Gheisar
Senior Director, Office of Equity, Diversity, and Inclusion - Port of Seattle
“Workplace Change has been a strategic partner in guiding our organization on how to operationalize our commitments to Diversity, Equity, and Inclusions. Serilda’s insights and ability to effectively engage employees at all organizational levels have been an indispensable resource. She thoughtfully challenged us to articulate a North Star to direct and align our efforts – and help us move beyond reacting to missed opportunities. Serilda is adept both as a strategist and facilitator for action.”
Suzanne King
VP PF HR – 3DEGREES
“My organization consistently relies on the staff at Workplace Change for clear and dependable HR advice. Their expertise allows them to help our fast-paced organization address problems quickly, providing us with a path forward for every problem we throw at them and the support we need to get to a solution. I feel more comfortable as a leader knowing I can turn to them for essential input and advice.”
Kristen Miller
Executive Director - Alaska Wilderness League
“We were introduced to Serilda and the Workplace Change team by our attorney as we attempted to navigate a difficult, emotionally charged fracture in a key relationship on our leadership team. We were desperately looking for someone who could wade in on a deeply polarizing conversation and help us come to a middle ground. During our time together, Serilda worked tirelessly with both parties and while we were not able to come to the resolution we had hoped for, she facilitated the ability to move forward with psychological safety and respect. Serilda’s wit, candor, and confidence quickly built trust with all parties involved and it was a solid learning experience for the Firm and our leaders resulting in policy change and enhanced training.”
Rachel Fazio
VICE PRESIDENT OF PEOPLE, SPHR
Ankrom Moisan
“Workplace Change understands how important Diversity, Equity and Inclusion are to our mission. We feel that we have a trusted partner in this work. They have been very responsive when issues were urgent and they gave the tools that we needed to coach our teams.”
Kim McCarty
Executive Director - Community Alliance of Tenants
The Equity & Inclusion Director position was a critical hire, both for our organization and community. It was important that we find someone whose approach was aligned with the vision and expectations of our Council, organization and community and help us to build a solid foundation on which to build upon to meet our diversity, equity and inclusion goals. We knew that we did not have the expertise or capacity to do this alone. Workplace Change’s approach, expertise and experience was incredibly valuable not just for this recruitment, but in helping us apply an equity lens to our recruitment process. The City of Bend now has an incredible Equity & Inclusion Director. We are better because of the expertise and insights that Workplace Change brough to our recruitment process. Norberto and Dana were fantastic to work with!
Stephanie Betteridge
Chief Innovation Officer - City of Bend
"Workplace Change helped us to assess our culture and determine areas for continued improvement and focus. In addition, they provided a learning and development series to give managers practical tools and advice on increasing diversity and inclusion in our company. Lastly, Serilda has provided some 1 x 1 coaching to assist in developing our strategy. Serilda is a dynamic and intelligent leader who brings both strategy and practical approaches. She makes difficult concepts accessible to all. Serilda has a very deep knowledge of DE&I and she is a thought leader in the field. She is a trusted consultant who lets us ask difficult questions and provides direct and straightforward answers, while creating a safe place to learn. The team at Workplace Change is clear and accountable. They are effective communicators and collaborators."
Cindi Polychronis, JD
Chief Administrative Officer; Senior Vice President
David Evans & Associates
“Serilda and her team helped us find focus and meaning in our approach to DEI at Evolve. Through thoughtful moderation with our leadership and studio teams, they made space for each voice to be heard without judgement, ultimately identifying and prioritizing the areas where we can make the biggest impact moving forward.”
Paul Backett
Co-Founder & Creative Director
Evolve Collaborative
“Workplace Change has provided us with invaluable expertise on setting equitable salaries. They have conducted market salary surveys for our positions, helped us set cost-of-living differentials by location, and provided advice about annual cost-of-living adjustments. Workplace Change has reviewed our annual salary-setting process and helped us ensure that we are compensating people fairly based on their performance. In addition to their expertise, the staff at Workplace Change have provided excellent and timely responses to our follow-up questions.”
Natalie K. Perrin
President/CEO,
Historical Research Associates, Inc.
“Working with Serilda and her team is a true partnership. We had a very difficult recruitment and as much as we tried on our own to fill, we could not. They found us the perfect candidate. I often get just the support I need, and didn't know I needed, even if all we are discussing is a recruitment strategy. They see us as more than a client. Forever grateful.”
Karen Riley
Director of People and Culture - JOIN
“Working with Serilda was great. She took the time to learn about our group, understand our program theme, and tailor her message to our needs. Our attendees were focused on her every word.”
Michael Klein
Retired Association Director
Oregon Recreation & Park Association
“Workplace Change helped us with a variety of projects. The main one that sticks out was their help with a comprehensive Equitable Wage Analysis and framework. Upon completion we had solid data to help navigate wage adjustments and conversations. This helped our leadership and mid-managers tremendously. It also built trust with the entire team, as they could see that we had worked with an expert source to determine fair and equitable wages.”
Augusto Carneiro
Founder & Chief Friendship Officer
Nossa Familia Coffee
“Serilda and the Workplace Change team are leaders in their field. She and her team stepped in at a crucial time at OHSU and provided operational and strategic leadership. Her leadership and guidance were instrumental in launching our journey of cultural transformation. I wouldn’t hesitate to bring her in again or to recommend Workplace Change to other organizations.”
Connie Seeley
Chief of Staff. EVP and Chief Administrative Officer - OHSU
“Serilda Summers-McGee provided training for our supervisors on inclusive excellence in recruiting, Her session was excellent and well received. I highly recommend her and plan on retaining her services again.”
Mariann Hyland
VP of People & Culture – Oregon Community Foundation
“We’ve had the pleasure of partnering with Workplace Change for several years now across a variety of initiatives. They’ve supported us in the creation of our Equity, Diversity and Inclusion work, training initiatives and various consulting projects. Serilda and her team helped us build the foundation that many of our EDI initiatives are still based on today. The Workplace Change team helped us with customizing our EDI council in a way that worked for our team. While this foundational work was done years ago, it’s still work that we reference several times throughout the year as we explore new initiatives or set new goals for the team. I appreciate the candor and direct feedback that WPC provides as a partner. Being able to have honest and transparent conversations helps us identify ways we can improve and provide us with fresh ideas. Her team does a really fantastic job of sharing data, insights and trends while maintaining the confidentiality of their clients. I truly appreciate our partnership.”
Marissa Long
Director Talent Development - The Opus Group
“Partnering with Workplace Change was a complete game changer for our organization. There was nothing too big or too messy for them to handle - they jumped right in with us to sort out our most challenging HR and culture obstacles. They were empowering and uplifting to work with - they make HR fun! Together, we built a foundation of integrity, accountability, and wellbeing in our policies and among our people that remains rock solid years down the line. We cannot recommend Workplace Change enough - what they deliver, and how they deliver it, is unique and unmatched in the HR/DEI field.”
Janice Martellucci
Executive Director - Peace in Schools
“Serilda joined my team at Nike to introduce unconscious bias to my team and help us think critically and work with one another to understand not only the historical constructs we operate within but also the role each of us play within them. We worked on the HOW we can being to break through them and move forward. We dug deep into our personal journeys and shared a lot of very challenging information with one another. Over multiple workshops my team began to break down barriers, see past their own bias and identify it in the world amound each of us. Overall a HUGE win for team building and developing better all-around humans!”
Kati Reardon
Co-Founder – The Nightwood Society
“Serilda and Workplace Change has had a huge, tangible impact on me and my organization. They educated me as a leader, along with our leadership team, on the true meaning, depths and complexities of diversity, equity, and inclusion within workgroups and organizations. I don’t know anyone on the planet with more hands-on experience at the highest levels and most critical, relevant roles than Serilda Summers-McGee. She’s a brilliant leader with a unique ability to be direct and say what needs to be said, without any fluff or pretense.”
Ryan Wines
CEO – Marmoset
“Workplace Change’s message hits home in the two critical parts of any workshop: content and presentation. I found their DEI content thought-provoking, values-based, hard-hitting and relevant. Their skillful presentation was energetic, entertaining and informative. Nobody falls asleep when Serilda and her team are presenting.”
Susan Blosser
Founder
Sokol Blosser Winery
“Workplace Change partnered with us to evaluate our workplace culture, make recommendations to improve, and monitor our progress. Serilda and her team were brilliant coaches who helped us to strengthen our workplace culture so that our agency can help meet the community’s most pressing needs. I recommend Workplace Change to others all the time.”
Tony Bernal
Chief Executive Officer - Transition Projects
“Serilda Summers-McGee provided training for our supervisors on inclusive excellence in recruiting, Her session was excellent and well received. I highly recommend her and plan on retaining her services again.”
Georgia Lee Hussey
CEO – Modernist Financial
“Workplace Change conducted training for my leadership team and the entire IT shop on how we can better operationalize EDI principles. Serilda’s infectious energy coupled with deep experience and knowledge changed the way we treat each other and our users. The biggest impact was on me when Serilda pointed out that my practice of hiring the best perpetuated the structural bias that shut out a large segment of the potential workforce. This was a huge aha moment for me and I switched to hiring for the best potential which resulted in more successful recruitments with the selected candidates turning out to be superior performers. I can’t thank Serilda enough for this and other epiphanies I gained from her training.”
Sam Kim
Deputy, Chief Investment Officer - Washington County
"I felt incredibly lucky and grateful to have Serilda as my career coach considering I only met her in May. To me, she is like an angel who is watching out and guiding me to avoid potential career missteps/dangers ahead."
Jiangning (Jen) M. Plett, CFA, CAIA
Investmet Officer, Portfolio Risk and Research - Oregon State Treasury
"Ms. Summers-McGee and the Workplace Change team provided support to our organization during a period of operational transition and culture transformation. They dove deep to understand the nuances of OHSU, and Ms. Summers-McGee provided partnership and guidance as an extension of the executive leadership team. The work they accomplished established a good foundation from which OHSU could continue to grow and evolve to create a more welcoming and inclusive environment.”
Danny Jacobs, M.D. M.P.H., FACS
President - OHSU
"Serilda and her team have helped us on several projects to advance DEIB at the Portland Timbers and Thorns. They lead us through the development of our equity statement, provided a tool to utilize an equity lens in our decision making, and provided an all staff training on Implicit Bias & Allyship. Now, Serilda is helping build a business resource group to ensure the stadium is a welcoming and inclusive environment. WPC has been instrumental in helping implement a DEIB program that works for our club and staff, and they challenged us to be better every step of the way. We cannot say enough positive things about partnering with Workplace Change.”
Sarah Keane
CFO Portland Timbers & Thorns - Peregrine Sports
"Workplace Change supported the Port of Seattle in an essential component of our work in 2021, which was an assessment of BIPOC women experiences in our organization. The Port of Seattle is committed to working both regionally and nationally to achieve equity and justice for all. The Port recognizes our essential role in building a socially just institution by dismantling the structural barriers that have prevented the full participation of our most marginalized communities. Since 2017, the Port has stepped up efforts to integrate equity into its work including by creating a standalone Office of Equity, Diversity, and Inclusion in 2019. In 2021 Workplace Change supported the advancement of our mission by conducting an assessment with women of color by conducting individual interviews, focus groups and a survey. Workplace Change brought a racial equity analysis that helped our project greatly. They earned the trust from BIPOC women in our organization who as a result opened up and shared their experiences with them. Workplace Change offered several sessions in the organization to our leadership and our employees about the results of the survey and their recommendations for the path forward. We are grateful for our work with the firm and the results and the findings and have developed a dashboard to track progress towards these recommendations.”
Bookda Gheisar
Senior Director, Office of Equity, Diversity, and Inclusion - Port of Seattle
"Working with Workplace Change is different than partnering with any other HR firm. The team provides a level of support that feels personal and they ask questions that get to the heart of the need. Any firm can find qualified talent, but the team at WPC spends time with candidates and clients in a way that is meaningful and produces great results. We engaged the WPC in several searches for key leaders and they delivered us slates of great candidates who didn’t just hit the mark on paper, but many of them embodied the values and talent we were looking for. Anytime we meet with WPC team members, they are prepared with thoughtful questions, creative ideas and a spirit of collaboration. It may sound like a commercial for Workplace Change, but they are literally my first phone call when I have HR talent needs.”
Lisa Goren
Senior Vice President | Chief People & Culture Officer - Legacy Health
"The expertise of the Workplace Change team was extremely helpful in our deliberations as we imagined a new organizational design. Our design needed to be in service to our newly adopted 10-year strategic vision, so it was imperative that we agree to design criteria and guidelines, as well as catalogue and align core functions of the agency. The expertise of the team aided us in navigating these phases efficiently and thoroughly and I am confident that we have built an organizational design that will see us achieve our vision."
Todd Davidson
Chief Executive Officer - Travel Oregon
“Workplace Change has been a strategic partner in guiding our organization on how to operationalize our commitments to Diversity, Equity, and Inclusions. Serilda’s insights and ability to effectively engage employees at all organizational levels have been an indispensable resource. She thoughtfully challenged us to articulate a North Star to direct and align our efforts – and help us move beyond reacting to missed opportunities. Serilda is adept both as a strategist and facilitator for action.”
Suzanne King
VP, People Operations – 3DEGREES
“My organization consistently relies on the staff at Workplace Change for clear and dependable HR advice. Their expertise allows them to help our fast-paced organization address problems quickly, providing us with a path forward for every problem we throw at them and the support we need to get to a solution. I feel more comfortable as a leader knowing I can turn to them for essential input and advice.”
Kristen Miller
Executive Director - Alaska Wilderness League
“We were introduced to Serilda and the Workplace Change team by our attorney as we attempted to navigate a difficult, emotionally charged fracture in a key relationship on our leadership team. We were desperately looking for someone who could wade in on a deeply polarizing conversation and help us come to a middle ground. During our time together, Serilda worked tirelessly with both parties and while we were not able to come to the resolution we had hoped for, she facilitated the ability to move forward with psychological safety and respect. Serilda’s wit, candor, and confidence quickly built trust with all parties involved and it was a solid learning experience for the Firm and our leaders resulting in policy change and enhanced training.”
Rachel Fazio
Vice President of People, SPHR - Ankrom Moisan
“Workplace Change understands how important Diversity, Equity and Inclusion are to our mission. We feel that we have a trusted partner in this work. They have been very responsive when issues were urgent and they gave the tools that we needed to coach our teams.”
Kim McCarty
Executive Director - Community Alliance of Tenants
The Equity & Inclusion Director position was a critical hire, both for our organization and community. It was important that we find someone whose approach was aligned with the vision and expectations of our Council, organization and community and help us to build a solid foundation on which to build upon to meet our diversity, equity and inclusion goals. We knew that we did not have the expertise or capacity to do this alone. Workplace Change’s approach, expertise and experience was incredibly valuable not just for this recruitment, but in helping us apply an equity lens to our recruitment process. The City of Bend now has an incredible Equity & Inclusion Director. We are better because of the expertise and insights that Workplace Change brough to our recruitment process. Norberto and Dana were fantastic to work with!
Stephanie Betteridge
Chief Innovation Officer - City of Bend
"Workplace Change helped us to assess our culture and determine areas for continued improvement and focus. In addition, they provided a learning and development series to give managers practical tools and advice on increasing diversity and inclusion in our company. Lastly, Serilda has provided some 1 x 1 coaching to assist in developing our strategy.
Serilda is a dynamic and intelligent leader who brings both strategy and practical approaches. She makes difficult concepts accessible to all. Serilda has a very deep knowledge of DE&I and she is a thought leader in the field. She is a trusted consultant who lets us ask difficult questions and provides direct and straightforward answers, while creating a safe place to learn.
The team at Workplace Change is clear and accountable. They are effective communicators and collaborators."
Cindi Polychronis, JD
Chief Administrative Officer; Senior Vice President -
David Evans & Associates
“Serilda and her team helped us find focus and meaning in our approach to DEI at Evolve. Through thoughtful moderation with our leadership and studio teams, they made space for each voice to be heard without judgement, ultimately identifying and prioritizing the areas where we can make the biggest impact moving forward.”
Paul Backett
Co-Founder & Creative Director - Evolve Collaborative
“Workplace Change has provided us with invaluable expertise on setting equitable salaries. They have conducted market salary surveys for our positions, helped us set cost-of-living differentials by location, and provided advice about annual cost-of-living adjustments. Workplace Change has reviewed our annual salary-setting process and helped us ensure that we are compensating people fairly based on their performance. In addition to their expertise, the staff at Workplace Change have provided excellent and timely responses to our follow-up questions.”
Natalie K. Perrin
President/CEO - Historical Research Associates, Inc.
“Working with Serilda and her team is a true partnership. We had a very difficult recruitment and as much as we tried on our own to fill, we could not. They found us the perfect candidate. I often get just the support I need, and didn't know I needed, even if all we are discussing is a recruitment strategy. They see us as more than a client. Forever grateful.”
Karen Riley
Director of People and Culture - JOIN
“Workplace Change resonates with all of Modernist’s core values (Invite & Include, Invest in People, Innovate &Iterate, Do Good Work & Do It Well), which why I think of their firm as an extension of our own team. They have helped us recruit and retain diverse candidates, so that we have the talent and tools to build a more productive, creative, and innovative firm. WPC has provided equity and inclusion trainings, individual leadership coaching for our team, and is our go to recruiter for all our hiring needs. WPC had made the time to understand the firm, our mission, and my leadership style.”
Georgia Lee Hussey
CEO – Modernist Financial
"Workplace Change helped us with a variety of projects. The main one that sticks out was their help with a comprehensive Equitable Wage Analysis and framework. Upon completion we had solid data to help navigate wage adjustments and conversations. This helped our leadership and mid-managers tremendously. It also built trust with the entire team, as they could see that we had worked with an expert source to determine fair and equitable wages.”
Augusto Carneiro
Founder & Chief Friendship Officer - Nossa Familia Coffee
"Serilda and the Workplace Change team are leaders in their field. She and her team stepped in at a crucial time at OHSU and provided operational and strategic leadership. Her leadership and guidance were instrumental in launching our journey of cultural transformation. I wouldn’t hesitate to bring her in again or to recommend Workplace Change to other organizations.”
Connie Seeley
Chief of Staff. EVP and Chief Administrative Officer - OHSU
“Serilda Summers-McGee provided training for our supervisors on inclusive excellence in recruiting, Her session was excellent and well received. I highly recommend her and plan on retaining her services again.”
Mariann Hyland
VP of People & Culture –
Oregon Community Foundation
"We’ve had the pleasure of partnering with Workplace Change for several years now across a variety of initiatives. They’ve supported us in the creation of our Equity, Diversity and Inclusion work, training initiatives and various consulting projects. Serilda and her team helped us build the foundation that many of our EDI initiatives are still based on today. The Workplace Change team helped us with customizing our EDI council in a way that worked for our team. While this foundational work was done years ago, it’s still work that we reference several times throughout the year as we explore new initiatives or set new goals for the team. I appreciate the candor and direct feedback that WPC provides as a partner. Being able to have honest and transparent conversations helps us identify ways we can improve and provide us with fresh ideas. Her team does a really fantastic job of sharing data, insights and trends while maintaining the confidentiality of their clients. I truly appreciate our partnership.”
Marissa Long
Director Talent Development - The Opus Group
"Partnering with Workplace Change was a complete game changer for our organization. There was nothing too big or too messy for them to handle - they jumped right in with us to sort out our most challenging HR and culture obstacles. They were empowering and uplifting to work with - they make HR fun! Together, we built a foundation of integrity, accountability, and wellbeing in our policies and among our people that remains rock solid years down the line. We cannot recommend Workplace Change enough - what they deliver, and how they deliver it, is unique and unmatched in the HR/DEI field.”
Janice Martellucci
Executive Director - Peace in Schools
“Working with Serilda was great. She took the time to learn about our group, understand our program theme, and tailor her message to our needs. Our attendees were focused on her every word.”
Michael Klein
Retired Association Director -
Oregon Recreation & Park Association
“Serilda joined my team at Nike to introduce unconscious bias to my team and help us think critically and work with one another to understand not only the historical constructs we operate within but also the role each of us play within them. We worked on the HOW we can being to break through them and move forward. We dug deep into our personal journeys and shared a lot of very challenging information with one another. Over multiple workshops my team began to break down barriers, see past their own bias and identify it in the world amound each of us. Overall a HUGE win for team building and developing better all-around humans!”
Kati Reardon
Co-Founder – The Nightwood Society
"Workplace Change’s message hits home in the two critical parts of any workshop: content and presentation. I found their DEI content thought-provoking, values-based, hard-hitting and relevant. Their skillful presentation was energetic, entertaining and informative. Nobody falls asleep when Serilda and her team are presenting.”
Susan Blosser
Founder - Sokol Blosser Winery
"Workplace Change partnered with us to evaluate our workplace culture, make recommendations to improve, and monitor our progress. Serilda and her team were brilliant coaches who helped us to strengthen our workplace culture so that our agency can help meet the community’s most pressing needs. I recommend Workplace Change to others all the time.”
Tony Bernal
Chief Executive Officer - Transition Projects
“Serilda and Workplace Change has had a huge, tangible impact on me and my organization. They educated me as a leader, along with our leadership team, on the true meaning, depths and complexities of diversity, equity, and inclusion within workgroups and organizations. I don’t know anyone on the planet with more hands-on experience at the highest levels and most critical, relevant roles than Serilda Summers-McGee. She’s a brilliant leader with a unique ability to be direct and say what needs to be said, without any fluff or pretense.”
Ryan Wines
CEO – Marmoset
"Workplace Change conducted training for my leadership team and the entire IT shop on how we can better operationalize EDI principles. Serilda’s infectious energy coupled with deep experience and knowledge changed the way we treat each other and our users. The biggest impact was on me when Serilda pointed out that my practice of hiring the best perpetuated the structural bias that shut out a large segment of the potential workforce. This was a huge aha moment for me and I switched to hiring for the best potential which resulted in more successful recruitments with the selected candidates turning out to be superior performers. I can’t thank Serilda enough for this and other epiphanies I gained from her training."
Sam Kim
Deputy, Chief Investment Officer - Washington County
"I felt incredibly lucky and grateful to have Serilda as my career coach considering I only met her in May. To me, she is like an angel who is watching out and guiding me to avoid potential career missteps/dangers ahead."
Jiangning (Jen) M. Plett, CFA, CAIA
Investmet Officer, Portfolio Risk and Research - Oregon State Treasury